Conditions of Sales and Services Provision
Consumer Protection (Distance Selling) Regulations
"Distance Selling" means all sales
of goods and the provision of services other than face to face
including transactions using the Internet, by mail order, telephone,
fax and advertising in magazines, newspapers and periodicals.
refunds will be made in respect of CDs or discs where the customer
has broken open the seal or wrapper.
You have the right to cancel an order for goods within 7 working
days of receipt of the goods. This 7 day "cooling off" period
excludes Saturdays, Sundays and Bank Holidays. Notification of
intention to cancel should be received by us within the cooling
off period, in writing. "Writing" includes letter or email sent
to us at our nominated address. A telephone call will not be acceptable.
of due notice, within the cooling off period, we will refund the
retail sale price of the goods if, but only if, they are returned
in a resaleable condition. The goods are to be cared for by the
customer at the customer's risk.
of returning the goods must be paid for by you and will not be
paid by us. Payment of a refund will be made within 30 days of
receipt of the returned goods in a re-saleable condition by us.
will be made by re-crediting the customer's credit card. A
charge of £1.00 per order (for postage and other costs,
plus the cost of re-creditting credit cards incurred by
us) will be deducted from the refund.
of England and Wales shall apply to this contract.